Far and away the largest number of support emails we receive for iSyncr WiFi have to do with connection issues. Our users will download and install the iSyncr WiFi Server on their computer, then open up their iSyncr WiFi App on their Android device and hit the Connect button, and... the host cannot be found.
We wrote the server and app code specifically to try and make it easy and painless for the Android app to auto-discover the host, and most of the time it works. However, for users for whom it doesn't work right away, almost always it's a firewall issue, either on their wireless router or their computer. This guide is intended to show our users the optimal firewall configuration so that their Android device can easily talk to their PC.
It's worth mentioning that corporate, university, or public WiFi hotspots often have a built-in firewall in the wireless router which automatically prevents any kind of network traffic between connected devices. Unfortunately, iSyncr WiFi cannot circumvent this kind of network restriction; for this reason we generally recommend our users to use a home wireless network if at all possible.
Follow these steps to configure your Windows Firewall in Windows 7:
In some cases, you might need to tweak your wireless router settings in order for iSyncr WiFi to connect. This is because some wireless routers might have a built-in firewall preventing traffic, or it might be preventing multicast packets. Steps for configuring your wireless router:
If you need help using iSyncr WiFi, or if you have any questions or comments, please email iSyncrWiFi@jrtstudio.com for support. If you need help with iSyncr for PC or iSyncr for Mac, please email iSyncr@jrtstudio.com for support.