Are you seeing an error when trying to sync to your device using iSyncr Desktop? The problem comes when Android's software quits working properly. Most of the time, this error happens because Android's scanner was scanning in the background when the Android device was plugged in, which causes Android's software to become confused.

This page can help us fix things back up. We are going to update this page with more information as it becomes available.

Steps to solve this problem.

  • Unplug your Android device from your computer and wait five minutes. Now plug it back in and try syncing again.
  • Unplug your Android device and turn it off and back on. Wait five minutes. Now plug it back in and try syncing again.
  • Try the procedure at the following link.
  • Try a different USB cable. Bad USB cables can cause a flaky connection and errors.
  • Are you syncing to an SD card? Try syncing to the device's internal memory, if possible. Certain phones seem to have a hard time with SD cards.

If these steps fail, please email us at [email protected]. We would love to keep working through this issue with you.