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iSyncr FAQ - Basic

What does iSyncr for iTunes to Android do?

iSyncr lets you sync iTunes songs, albums, artists as well as videos from a PC or Mac with your Android device. iSyncr is two programs in one. A paid app for your Android device and a free app for your computer. This will give you a picture of how iSyncr works.

Where do I find the iSyncr Desktop application?

Use our website to download iSyncr Desktop

What is the difference between the iSyncr applications?
The difference between iSyncr applications listed in the Play Store are:
one is a trial app (1 playlist of 100 songs at a time) with a white theme
one is a trial app with a dark theme
one is paid app removing trial app limits
one is legacy app that still receives updates for old application purchases
Why does iSyncr for Mac (legacy) cost more? What is the difference between the two paid applications?

Functionally, there is no difference. However, iSyncr for Mac is now a legacy or old version of the application. It is still available on the Play Store and Amazon Store. This way previous purchasers can continue to download the product they purchased and receive app updates.
New purchasers should download iSyncr for iTunes.

Can I use iSyncr to sync from my iPad to Android?
No, unfortunately, iSyncr needs a PC or Mac to run iSyncr Desktop which interfaces with iTunes. An iPad does not support iSyncr Desktop.
Aren't there other programs that do this for free?

Yes, there are other programs that do this; but few that work as consistently, easily and quickly. Very few, if any apps offer the integration with iTunes like iSyncr.

How long should this take to setup?

To setup WiFi or USB it should take 20-25 minutes. To setup both WiFi & USB allow 25-30 minutes. If it takes you longer than that, please contact iSyncr support from our Contact us page.

When you say sync, do you mean just copying my iTunes music to the device's SD card?

iSyncr is much more than just a simple copy/paste operation. iSyncr will sync your music, playlists, album art, ratings, play counts, podcast bookmarks, and more from iTunes to Android, then keep track of play count, ratings and playlist changes and sync them back to iTunes. *playlist changes are only available with Rocket Player (See also: "Does iSyncr support play-counts?")

How do I know that this really works?

We have over 100,000 downloads of iSyncr on the Google Play Store. We have a positive 4.0+ rating out of a possible 5.0. If iSyncr does not work for you immediately, we have a very knowledgable support staff to help you.

Can I get this product without paying?

iSyncr Trial is available in the Google Play Store as a 14-day trial. If you would prefer to not pay for iSyncr for iTunes to Android, uninstall/reinstall the free trial after 14 days.

What do others say about iSyncr for iTunes to Android?

iSyncr boasts a top 10 ranking in the Music and Audio subset in Google Play for its amount of downloads and popularity. iSyncr has also been featured in Google Play multiple times as well.

If I change a rating in iTunes, is it sync'd to my Android device and vice versa?

Yes! iSyncr supports "two-way-ratings" sync. It does so by the use of a widget, or Rocket Player or PlayerPro integration. Check out the ratings widget FAQ for more information.

Does iSyncr for iTunes to Android sync play-counts created using my Android music player?

Yes! iSyncr for iTunes to Android supports play-counts, last played (date), skips and last skipped. Check out the playcount FAQ for more information.

Does this app bring music downloaded from my Android device to my iTunes library?

Yes! You can reverse sync music from your Android device to iTunes, but this behavior is off by default. Try walking through this tutorial: to reverse sync music into iTunes.

How do I play my iTunes music?

JRT Studio has developed a player, Rocket Player which was developed specifically for iSyncr. This advanced player shows your ratings as you play your songs. Or, you could play through the music player that came with your device or any that are listed iSyncr supported music players.

How do I play my iTunes videos?

JRT Studio has developed a player, Rocket Player which has the ability to play your videos and record video play-counts. Or, play through "Video" application that came with your device.

What about non

Unfortunately, Android phones can't play songs with Digital Rights Management. However, all iTunes music (at least in the US) since April 7, 2009 will not have DRM, before that date only iTunes plus music will not have DRM. Also, we have successfully used iTunes Match to legally remove all Apple DRM from my library. Here is a video on that...https://www.youtube.com/watch?v=tc8IjguRJzE

What about Audible music?

Audible has an app in the Google Play Store, from which you can download all of your books. iSyncr will not download Audible.com books.

Will this work with iTunes podcasts?

Yes! iSyncr will sync your podcasts. There is also an "Unplayed Audio Podcast" playlist which allows you to sync your unplayed podcasts!

Can I sync iTunes music with a check mark using iSyncr for iTunes to Android?

Yes! Both USB and WiFi syncing can be configured to sync only songs with check marks. Show me a tutorial

Can I only sync iTunes playlists to Android?

Nope, when sync'd over USB iSyncr allows customers to sync their iTunes artists, albums, genres, podcasts as well as videos to Android. Over WiFi customers can only sync playlists.

Can you download games with this app too?

That would be awesome... but the iPhone games aren't compatible with Android. :(

Can I use iSyncr for iTunes with my PC and my Mac?

Yes! iSyncr will work with a PC and/or Mac.

I have another device that I'd like to install this app on. Do I need to pay for two licenses?

Your purchase is tied to your Gmail or Google account. View this tutorial to install previously purchased apps for free.

If I uninstall your app, will I have to pay again to install it again?

No, you do not have to pay to install apps previously purchased again, from Google's official answer. View this tutorial on how to download apps previously purchased.

I changed devices, do I have to pay again to install?

No, view this tutorial to download previously purchased applications.

I am worried about sharing my information over the internet and my device.

Google has the following information on apps purchased in the Google Play Store, here. Amazon has the following information on apps purchased in the Amazon Appstore, here.

I found a bug. I want a new feature. I need more help.

E-mail us at [email protected]